Unit Head - Healthcare

Designation - Unit Head

Role and Responsibilities:

- Responsible for smooth and efficient functioning of the Hospital including management of profit and loss statement for the Hospitals- business as well as related resources associated with the Hospital operations

Strategic:

- Plan and strengthen all services including Medical, Operations, Nursing and other related areas for optimum patient satisfaction

- Develop and strengthen Risk management policies for the Hospital

- Develop Resource utilization program

- Provide Management oversight for the development of high quality, cost effective and integrated services within the Hospital

- Ensure that the revenue and profit is generated as per Business Plan and implement corrective measures as and when required to meet the Business Plan

- Constantly review the Hospital operations in response to changes in customer demand, identify scope for improvement, update CEO and implement the final decision after CEO's approval

- Ensure effective communication, interpretation & implementation of Management decisions of the Hospital

- Oversee major workforce and resource decisions for the Hospital

Operational Support Clinical Governance:

- Ensure implementation of all strategic initiatives taken by Quality team, Infection Control Committee, Waste Management Committee etc. etc

- Support the Medical Services in establishing and maintaining effective working relationship with the medical fraternity of the Hospital

- Support the Medical Services team in conducting regular CME's and other related medical education initiatives/ trainings

Operational Support:

- Ensure in close coordination with Operations & ancillary service departments, seamless patient care

- Ensure timely Marketing interventions for organizing Medical Camps/CME's within the Hospital as well as outside the Hospital

- Ensure effective collaboration between clinical and non clinical departments for ultimate customer satisfaction