Unilever - BFS & Supply Services Contract Compliance Manager

BFS and Supply Services Contract Compliance Manager

Reports to: Supplier Strategy & Performance Director

Location: UK - India - Bangalore

Main job purpose

The ETS Supplier Strategy & Performance (SS&P) team help manage the business relationships and contracts for ETS- strategic vendors. We optimise the value from ETS's strategic contracts by ensuring compliance, managing change in a consistent and controlled way as well as supporting payment management for the local to local billing strategy. The role will design and own ETS's contract management processes and drive towards the implementation of consistently high standards in ETS.

The role will interface with the following stakeholders:

- ETS VP- s

- ES and IT Procurement Directors

- ETS Contract owners/Directors

- ETS Controllers, FET & Finance Business Partners.

- External Supplier account teams

Key Accountabilities

The Contract Manager for Business & Finance and Supply services will be a subject matter expert for all related strategic Services contracts, maximizing value from our agreements, acting as a first point of contact for issues and escalations, governing and executing contract changes processes and coordinating a consistent Unilever way of working. The role will interact with a wide network of stakeholders both in Unilever and at the suppliers, and will be a key contributor to the success of the BFS and Supply Services service lines.

- Act as a contract subject matter expert, a first point of contact for internal and external questions, issues and escalations.

- Support commercial and contract management opportunities for providers and contracts in scope

- Track and ensure adherence to key contract rights and obligations by liaising with multiple internal stakeholders and the vendor

- Interact with Service Operations and Service Delivery teams on continuous improvement agenda by providing fit for purpose analytics and work in associated projects as required.

- Working closely with service operations and service provider teams to drive best practice ways of working globally.

- Support and provide input for the supplier performance and governance meetings as needed

- Engage in commercial discussions with third party providers and service lines, ensuring compliance with contract rules and agreed governance processes.

- Drive adherence of No PO No Pay policy and POT target achievement with business entities and service providers.

- Ensure all stakeholders follow the Sinergia way of working focusing on timely and adequate goods receipting and accrual setting.

- Educate contract owner and other stakeholders on high level contract principles.

Leadership Behaviours and Experience required:

- Contract management experience preferred but not essential

- Finance Business Partnering or Financial Accounting experience preferred. Ideally, a combination of both.

- Strong analytical skills with attention to detail while keeping the broader picture in scope

- Line management experience

- Sound English language written and spoken

- Strong Excel and IT- user skills

- Excellent engagement, presentation, influencing and communication skills.

- Strength in holding others accountable, particularly peers and senior leadership.

- Strength in building and managing a complex network of internal and external stakeholders

- Strong organisation and prioritisation skills

- Ability to work independently.

- Experience in driving service performance

Travel

Limited. Occasional supplier visits, conferences or events