Unikon.ai - Business Analyst

Job Overview:

- The Business Analyst will work closely with stakeholders, including business leaders and IT teams, to identify business needs, gather requirements, and create solutions that improve business processes and operations.

- The role involves analyzing data, generating reports, and ensuring the successful implementation of business systems or projects.

Key Responsibilities:

- Requirements Gathering & Documentation: Collaborate with business users to gather, analyze, and document business requirements and translate them into technical specifications.

- Process Analysis: Evaluate existing business processes and workflows, identifying opportunities for improvement or optimization.

- Data Analysis & Reporting: Collect, analyze, and interpret business data to generate insights and make informed business decisions.

- Create reports, dashboards, and presentations to communicate findings.

- Stakeholder Management: Act as a liaison between business users, project managers, and technical teams, ensuring alignment of business goals and project objectives.

- Solution Design: Work with cross-functional teams to design, develop, and implement business solutions.

- Ensure that the solution aligns with business needs and objectives.

- Testing & Quality Assurance: Support testing activities, including user acceptance testing (UAT), to ensure the final product meets business requirements.

- Training & Support: Provide training to end users and offer post-implementation support to ensure the smooth adoption of new systems and processes.

- Continuous Improvement: Stay updated on industry trends and business analysis best practices, proactively recommending improvements to business processes and systems.

Required Skills & Qualifications:

- Bachelor's degree in Business Administration, Information Technology, or a related field.

- Proven experience (4+ years) as a Business Analyst or in a similar role.

- Strong knowledge of business process modeling, data analysis, and reporting tools (e.g., Excel, Power BI, Tableau).

- Experience in requirements gathering, creating user stories, and documenting functional specifications.

- Proficiency in project management tools (e.g., Jira, Trello, Asana).

- Strong communication, presentation, and interpersonal skills.

- Ability to work collaboratively in a cross-functional team environment.

- Problem-solving mindset with attention to detail.

Preferred Skills:

- Experience with Agile methodologies and working in Agile environments.

- Familiarity with CRM, ERP, or other business software systems.

- Knowledge of database management or SQL.

- Certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus.