Unacademy - Manager - YouTube Operations

About the Company

Founded by Gaurav Munjal, Hemesh Singh and Roman Saini with a singular vision of making high-quality education accessible, Unacademy was established in 2015. Started as a YouTube channel by Gaurav Munjal in 2010, today, Unacademy is India's largest learning platform. Headquartered in Bengaluru, the company has transitioned to accommodate and empower a growing community of over 50,000+ Educators, 60+ Million Learners and 5,000+ Employees. With education being imparted to Learners across 5,000 cities and in 14 Indian languages, Unacademy is committed to its mission. Currently, we are at the forefront of revolutionising the ed-tech space in India. The Unacademy Group consists of several notable companies including Unacademy, PrepLadder, CodeChef, Graphy and Relevel. We are trusted and empowered by prominent investors such as Temasek, Tiger Global, SoftBank Vision Fund 2, Facebook, General Atlantic, Sequoia India, SAIF Partners, Nexus Venture Partners, Steadview Capital, and Blume VenturesAt Unacademy, we are building a strong, inclusive and diverse team of curious individuals who understand and resonate with our mission to reimagine quality education for all. A role as Senior Manager with Unacademy will open up a world of professional development opportunities for you and let you work on a product that helps more than 60 million+ students get access to top-quality education and get ahead in life. You will work as a Senior Manager for one of the products that directly impact the lives of millions of Learners across the country.

As discussed, Please find below the JD for the role.

About Content Sales Team

The Content Sales team ensures wide content distribution on the YouTube platform, day after day while onboarding top educators who help the learners crack their ambitions.

The team uses the YouTube platform to build content distribution to get learners to the structured learning platform of Unacademy. The team mainly works towards sustaining, distributing, generating revenue, improving views, and diverting traffic towards the Unacademy platform. In addition to this, the team helps in increasing general awareness of Unacademy's offerings, including free and paid products via YouTube.

Job Objective

Managing a team of Operations and Sr. Operations while ensuring excellent services for internal and external stakeholders

Primary Duties

1. Maintain and monitor the data of all the regular operational activity in spreadsheets and relevant databases.

2. Handle the escalation of internal and external stakeholders

3. Measure the effectiveness of all internal and external processes and provide timely, accurate, and complete performance and statistical insights on the operating conditions

4. Establish and monitor the team performance and development goals, assign accountabilities, set objectives, and establish priorities.

5. Mentor and develop the team members using a supportive and collaborative approach

6. Lead the effort to develop and enhance tools and processes that will enhance the stakeholder experience and enable and create greater efficiencies

Key Skills

1. Good knowledge of SEO

2. Must possess logical, analytical, and problem-solving skills

3. Proficiency in Excel and Google sheets

4. Knowledge of Vidiq & TubeBuddy is a plus

5. Knowledge of YouTube operation is an added advantage

6. Team management experience of 1-2 Years

Exp- 4-5 years of experience

Work Days : 6 DAYS