Ujjivan Small Finance Bank - Manager - Operational Risk

Role Purpose & Objective:

- The incumbent will report to the Corporate Ops Risk Manager and take directions for the development and deployment of risk related activities pertaining majorly to Business Continuity Management.

- This role will also monitor and gather inputs from key functions of the bank in relation to Business Impact Analysis (BIA).

- Interact with vendors pertaining to their BCPs (approx. 50 material vendors).

Key Duties & Responsibilities Of The Role:

Business/Financials:

- Be a self-starter who can assume responsibility of the Business Continuity Management for a Bank.

- Be conversant with drafting, updating, reviewing policies and procedures.

- Have excellent stakeholder management skills to interact with and achieve preparation, update, review of BIAs.

- Have prior experience of development, implementation, maintenance of resilience plans.

- Have experience of identifying critical business processes and determining recovery scenarios.

- Be conversant with providing trainings on the subject to create awareness and resolve queries from all stakeholders.

- Be able to identify gaps in resilience plans, create reports and present to the management.

- Stay updated on regulations and guidelines from regulators and take proactive measures to improve upon the resilience programs as and when needed.

- Be able to draft responses for regulatory exams/statutory audits, develop Board and Management level updates.

- To have prior exposure of handling Branch and Regional level resilience programs.

Customer:

- incumbent will have to interact majorly with internal customers (from various other departments within the organization).

- Would have to create understanding of the concept of Business Continuity amongst the employees.

- Would need to explain the plan for resilience building, get theirapproval upon the same and support the team to conduct the exercises as per the plan.

Internal Process:

- Incumbent would be responsible to carry out BCP simulations across branches, regions and corporate functions to evaluate preparedness of the Bank to carry out business as usual in the event of disruption.

- Incumbent would be responsible for the implementation of Internal Audit and RBI recommendations specific to Business Continuity.

- Would be responsible to respond to queries from the audit teams (both internal and external).

- Would be accountable to ensure the policies and procedures are updated with the relevant guidelines/observations and getting them approved by the requisite authorities.

Learning & Innovation:

- Incumbent should keep themselves updated with prevailing regulations, notification, circulars and guidelines of the regulators and statutory bodies and disseminate the information regarding new regulatory developments.

- Should be able to develop training modules, including online modules, for development and maintaining of risk culture.

- Should attend external training programs and workshops to enhance operational risk skill sets.

- Should enhance knowledge through successful certification on various courses related to risk managements and latest technological developments.

Requirements Of Knowledge & Skills:

Educational Qualifications:

- MBA or Graduate.

- Applicants with relevant certifications will be preferred.

Experience:

- Atleast 6-8 years of experience in the field of Risk Management.

- Atleast 3+ years of hands-on experience in handling Business Resilience.

- Be currently in a role of managing Operational Risk.

Certifications: (Not mandatory) Certifications like CBCP, MBCP, CBCI, BCCE will be add-ons.

Functional Skills:

- Sound knowledge of Risk Management principles & the evolving practices for the management of Operational Risk.

- Knowledge of micro finance and functioning of Retail Bank branches; cash management, branch operations, retail Forex, payments and clearing, businesses like deposits, term deposits, credit cards, lockers, overdrafts, etc. will be helpful.

Behavioral Skills:

- Should be a great team player.

- Should have the ability to work with cross-functional teams.

- Should have an eye for detail.

- Should have excellent communication and presentation skills.

- Be able to maintain high standards of integrity and ethics.

Competencies Required:

- This will be an Individual Contributor role where the incumbent is expected to take the lead on activities described and see them through to completion.

- It will require for the applicant to possess exceptional interpersonal skills.

- Be collaborative.

- Be able to maintain and manage relationships.

- Be very good in planning, organizing and executing.