Ujjivan Small Finance Bank - Head - SRE & Enterprise Architect

II. ROLE PURPOSE & OBJECTIVE

The purpose of the role is to providing leadership, direction, and strategy to the SRE, New Initiatives, Cloud and Architecture. The ideal candidate will have hands-on experience with creating and deploying designs, architectures, standards, and methods for large-scale distributed systems.

This role will be responsible for the design and development including requirements analysis, feasibility studies, design, pilot testing, installation, evaluation and operational management.

III. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

- Providing leadership, direction, and strategy to the SRE, New Initiatives, Cloud and Architecture.

- Collaborating with staff, users and senior management on establishing business goals; reviewing new and existing IT projects, systems designs and plans

- Solve complex problems related to infrastructure & security, cloud services, Application services and build automation to prevent problem occurrence.

- Develop designs, architectures, standards, and methods for large-scale distributed systems.

- Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.

- Act as ultimate escalation point for complex or critical issues that have not yet been documented as SOPs.

- Experience working with fully managed fault tolerant, highly available, high throughput, multi-tenant, scalable systems.

- Propel the crafting and implementation of incident response strategies, drawing your background to forestall potential future issues.

- Design, build, maintain and utilize automation tools to reduce manual and repetitive tasks.

- Leading cross-functional teams in a hands-on manner, diagnosing complex issues on the various platforms i.e. application, infrastructure, and security platforms.

- Utilize a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

IV. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field.

- Post-graduate qualification is preferred.

Experience - 15 - 20 years of experience in banking IT operations with experience in infrastructure & security, cloud services, application services & build automation.

Certifications - Good to have a certification on TOGAF, Zachmann, SRE and ITSM.

Functional Skills - Proficiency in Enterprise Architecture Framework, Strong understanding of enterprise architecture principles and frameworks.

- Ability to design scalable, resilient, and cost-effective architectures that meet business requirements and align with industry best practices.

- Familiar with project management best practices and tools, ability to manage and coordinate projects effectively.

- Ability to analyse complex business requirements and identify the most suitable technology solutions.

- As an EA, your (leadership) executive presence, digital strategy, software and technical architecture expertise will guide cross-functional project teams through definition, deployment and optimization stages of applications hosted in our environment.

- Updated knowledge of various (new and upcoming) compliance requirements, ability to align the architecture with the compliance requirements.

Behavioral Skills - Critical thinking and problem-solving skills

- Planning & Organizing

- Leadership skills

- Strong communication skills

- Team work

- Negotiation skills

Competencies - Initiative

- Problem-solving ability.

- Evaluate options & priorities.

- Analytical thinking

- Compliance and governance