Uber - Global Invoice Administrator - Reconciliation/Accounts Payable

At Uber, providing amazing support for riders and partners, our community, is a core feature of our product experience. We invest in it, and believe in providing the highest quality service executed in the smartest, most efficient way.

We- re looking for an all-star Global Invoice Administrator to join our Community Operations team. The Global Invoice Administrator owns all facets of invoice reconciliation and processing for multiple outsourced contact center service providers across the world. This is a high-visibility position that interacts with a broad group, so being able to multitask, staying focused, working hard, and being super pumped is critical.

This exciting role requires a superior, self-directed individual with strong attention to detail, great organizational skills, and the ability to meet tight deadlines. The successful candidate will also possess the ability to multitask, make smart and timely decisions with limited guidance, and react with appropriate levels of urgency to situations and events that require quick response or turnaround. He or she will be highly self-motivated with a strong sense of initiative, anticipate needs and drive process improvement.

Who You Are:

You are passionate about Uber, and passionate about solutions

You can make sense of complex data sets to inform decisions

You can modify and execute SQL queries

Cool and calm under pressure, you follow through on tasks and look for opportunities to step up to new challenges

Process driven. You have superior organizational skills, and constantly look to rejig things to make them more efficient

Naturally curious. You love learning how things work and you- re always looking for ways to innovate. You enjoy testing different strategies and tracking the results

What You- ll Do:

Create purchase orders and maintain necessary balance levels

Review invoices for accuracy within contractual guidelines, and reconcile directly with vendors to resolve invoice discrepancies

Process monthly invoices for on-time payment

Monitor accounts to ensure payments are up to date

Perform city-level allocations for accurate reporting

Correspond with Community Operations team, Contact Center vendors, Accounts Payable, Purchasing, and Finance

Analyzing key performance indicators such as ticket volumes by vendor, ticket volumes by language, cost per ticket by vendor, etc.

Produce monthly and ad-hoc reports

Special projects and other responsibilities as assigned

Additional Experience and Requirements:

Knowledge of payables and general accounting procedures

Proficiency with Microsoft Word and Excel

Demonstrated track record of ownership, problem solving and very strong analytical skill capability

Excellent written, verbal and interpersonal communication skills

Exceptional planning, time management and organizational skills

Self-driven and ability to work in a highly ambiguous environment

Ability to be proactive and react with appropriate levels of urgency to situations and events that require quick response or turnaround

High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company

Desire and aptitude for learning new concepts quickly

Ability to handle administrative details independently, while exercising good judgment in keeping team members adequately informed

Ability to handle multiple priorities and meet deadlines in stressful situations