Twid - Assistant Manager - Key Accounts

Assistant Manager- Key Accounts

About Employer:

- Twid is a New-age Fintech firm, built ground up from our technology to solve large unsolved problems in Loyalty and Rewards.

- Despite earning loyalty points from Credit/Debit Cards, Retail, Fintechs, Online Brands, Travel, and more, their visibility and usage are marginal in India. TWID is revolutionizing this space by making reward points completely ubiquitous and fungible, thus building them as a currency so that customers can use them freely for everything and everywhere at merchants directly without any friction.

- Twid operates checkout option "Pay With Rewards" at 35,000+ merchants such as JioMart, Zepto, Bookmyshow, MyJio, Vodafone Idea, NetMeds, MilkBasket, Yatra, Ixigo, ConfirmTkt where rewards currencies such as Intermiles, Payback, Indusind, SuperCoins, TimesPoints, Nth Rewards and others can be redeemed seamlessly.

- TWID is backed by leading fintech and loyalty funds and global leaders including Sequoia Surge, Beenext, Rakuten and Google. We are dual headquartered in Singapore and Bangalore.

Responsibilities:

- Lead key Accounts management and outreach activities with top merchants

- Interact regularly with merchants and build a strong lasting relationship, drive improvements to the merchant's usage of Pay with Rewards and drive adoption of new features that help merchants.

- Work as a single point of contact between merchant & TWID to understand the merchant's requirement and offer solutions within the deadline

- Analyze sales data, curate solutions to fill the gaps & amp up the sales to achieve the goals/targets set for the brand/category of brands.

- Brainstorm creative strategies for accounts, and execute on those strategies in conjunction with other team members and company goals

- Prepare and execute a planning calendar for each season, month, promotions and mailer campaigns.

- Manage P&L and teams of Key Account Managers for growth initiatives

- Managing campaigns across multiple cohorts

- Working closely with partners to drive growth & positive unit economics.

- Driving customer acquisition campaigns on platforms of payment partners.

- Ideating, developing and executing unique partner marketing initiatives

- Defines framework to Analyze, Plan and Govern Key Accounts in a structured way.

What are we looking for?

- Hardworking with strong work ethics

- 3+ years of experience in Business Development, Accounts Management, Payment partnership or Growth role

- Experience in sales and providing solutions based on customer needs

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Prior experience in Payment , FinTech, E-commerce and Consumer Tech industry preferred

- Hands-on experience with MS Excel, Word and PowerPoint

Why Twid ?

- Strong opportunities to progress your career

- Attractive Salary & Benefits

- Attractive Incentive