Trivone - Senior Account Manager

About Us:

Trivone Digital Services (www.trivone.com) is a four year old digital media and content services company. We are in the business of creating compelling content for individuals and providing content-led digital solutions for businesses through a process driven approach, a culture of constant learning and measurable success metrics.

Designation: Senior Account Manager

Role Summary:

- The Account Manager is expected to maintain and develop client relationships and oversee the teams engaged in handling client service inquiries via digital media channels.

- This position works closely with all cross-functional groups to ensure overall client satisfaction and retention.

Job Description:

- Ensure work adheres to strategic direction of client and meeting the metrics set

- Lead client meetings, including strategy, presentation of new creative work, POVs, and analytical reports

- Facilitate resolution of any issues on client work

- Assess opportunities and competitive activities for clients

- Implement industry best practices and share digital trends with clients

- Collaborate, as needed, with external agencies to support client work

- Deliver projects within scope, identifying potential overages along the way

- Manage internal and external client expectations

Key Requirements:

- Solid understanding of digital concepts and proven ability to apply them effectively

- Strong understanding of marketing best practices

- Excellent presentation skills with proven success in presenting ideas to clients

- Exceptional communication skills - both oral and written

- Strong relationship management skills

- Self-motivated and action-oriented

- Ability to work with a cross-functional team to deliver great work

- Ideally, 3+ years of Account / Project Management experience

- A Bachelor’s degree in any faculty

- Must have worked with at least 3 different sectors ( eCommerce, Television, Lifestyle)

- A keen interest in Television shows