Transition Manager - Finance Shared Services Centre - P2P/O2C/R2R

Transition Manager - Finance Shared Services Centre(P2P,O2C and R2R)

Job Title : Transition Manager (P2P,O2C and R2R)

Business Unit : Global Business Services

Reports To : Head of SSC India

Job Location : Navi Mumbai

No. of Vacancies : 1

Work Experience : Minimum 5 years Shared Services/ BPO in which 2-3 years in transition, hands on Transition experience is must, end to end transition management (scoping, governance, stakeholder management, due diligence, time and cost analysis, project management, SAP)

Qualification : Graduate / MBA

Job Description :

Growth and Financials :

- Smooth transitioning of processes/ activities into SSC India

- Assisting the SSC Head in change management and coordinating with sending countries

- Smooth integration or separation of acquired/ sold business as per company accounting standards

Operational and Functional Excellence :

- Responsible for planning, change management and smooth integration of processes into SSC India

- Adherence to the plans and defined project timelines

- Defining key success factors and ensuring adherence to the same while transitioning the processes

Leadership :

- Provide direction with action plan to the process managers and the people travelling for Knowledge transfer

- Create effective messages to communicate how Shared Services supports the stakeholders

- Ability to make courageous decisions on difficult issues

Continuous Improvement :

- Ensure adherence to internal and external guidelines as well as to a standardized process landscape

- Contribute and / or lead implementation of quality / continuous improvement programs

- Support process improvements initiatives and related projects ( sponsors CLNX projects within SSC)

Relationship Management :

- Maintain positive work relationships with members of other teams in and outside the SSC

- Establishing and maintaining strong, collaborative relationships with internal and external customers

- Respond to critical vendor and internal client inquiries (all escalation cases)

Performance Indicators :

- Project timelines

- Smooth implementation

- SSC Capability

- Improving SSC-Asia benchmarks internally and externally

- Positive customer satisfaction feedback

- Incident rate, ageing of incident tasks

- Audit report

Candidates Profile : SAP FI Accounting Experience is preferable

Anushka Nibre
02225476846