Training Manager - Learning & Development

Training Program Design:

- Develop and execute training programs focused on enhancing soft skills, communication, and interpersonal skills for all team members

- Design specialized training modules tailored to the needs of the teams based on TNI.

Training Needs Analysis:

- Conduct regular assessments to identify training needs across different departments

- Collaborate with department heads and team leaders to understand specific skill gaps and areas for improvement.

Training Delivery:

- Deliver engaging and interactive training sessions across teams, utilizing a variety of training methods, including workshops - Inbound and Outbound, role-plays, and online modules

- Provide hands-on coaching and support teams, fostering a culture of continuous learning.

- The incumbent will closely work with the Group Head HR for delivering Leadership Programs.

Training Evaluation:

Develop metrics and key performance indicators (KPIs) to assess the effectiveness of training programs.

Collect and analyze feedback from participants to continuously improve and refine training initiatives.

Collaboration and Communication:

- Work closely with HR and department heads to align training initiatives with overall business objectives.

- Communicate training schedules, expectations, and updates to relevant stakeholders.

- Making Monthly & Quarterly Training Calendars and abiding them for delivery.

Vendor Management:

- Evaluate and collaborate with external training vendors, if necessary, to ensure the delivery of high-quality training programs.

- Negotiate contracts and manage relationships with external training partners.

Documentation and Reporting:

- Maintain accurate records of training sessions, attendance, and evaluations.

- Prepare regular reports on training effectiveness, progress, and areas for improvement.

Stay Current with Industry Trends:

- Keep abreast of industry trends and best practices in employee training and development.

- Integrate innovative approaches to training to ensure relevance and effectiveness.

Skills Requirements:

- Proven experience in designing and delivering soft skills training programs.

- Excellent communication and presentation skills.

- Strong organizational and project management abilities.

- Ability to assess training needs and develop targeted programs.

- Familiarity with e-learning platforms and technology-based training solutions.

- Certification in Training and Development (e. g. , CPTM) is a plus.