ToothSi - AVP - Retail Operations

- Planning and execution of new city launch

- Manage the P&L for the Retail Business

- Leading the retail operations with a focus on customer experience, revenue growth, and optimal resource utilization

- Leading oversight on city supply & refurbishment operations

- Laying down the city roadmap for growth and profitability targets

- Hiring and managing of local customer experience, and sales teams

- Implement city / zone-wide pilots for new customer activation

- Ensuring process and policy adherence across functions, with a focus on delivering best-in-class customer experience

- Adapting business strategy based on regional customer demand trends