ToothSi - Assistant Director - Inside Sales - Skinsi

A little about Skinnsi

Toothsi launches skincare solutions at home via "Skinnsi" under which we provide skincare services at home that promises unique experience. Our services aren't just affordable but also available at the click of a button.

At Skinnsi, we want to give our customers a safe, convenient and expert-backed solution for all their skin-related problems. Our team of dermatologists would look after each and every case and give customized solutions for the skin concerns.

We are looking for a Sales professional who is passionate about scaling sales for our business and has a proven experience of leading an inside sales function.

Responsibilities:

- Responsible for driving the KRAs of the inside sales team members including counsellors, specialists and team leads.

- Own the sales targets and output metrics and deliver in line with the growth plan of the team

- Set up defined operating rhythm for calling process and ensure adherence to the same

- Monitor the input metrics and all other relevant operational metrics of inside sales specialists (calling team) that directly impact the output and team productivity

- Responsible to track and report the KPIs on a daily, weekly and monthly basis

- Drive a culture of high-performance high reward and build a strong, self-driven team

- Responsible for hiring and team expansion as required and ensuring training, coaching and mentoring of the team

- Work with multiple stakeholders including field teams, marketing, customer support and operations to ensure smooth customer experience while delivering on team targets

- Liaise with tech and product on ensuring CRM optimization, changes, maintenance and upgradation as required

- Plan and execute monthly R&R for the team

- Strategize the quarterly growth plan and methodically set up the roadmap towards achieving the plan numbers

- Drive the successful implementation of the sales automation platforms

Qualifications & Requirements:

- MBA would be preferred

- Looking for an individual with 6 - 8 years experience in managing an inside sales setup with at least one assignment being in a leadership role.

- Should have a proven track record to build & manage a strong sales team with a deep understanding of consumer buying, marketing tools, lead management.

- Should have handled a team of 200 +