TMF Group - Manager - Payroll

JOB PURPOSE

The Manager assists the Director to manage all matters of the department, especially in daily deliverables to provide excellent service to clients. He/she is responsible for ensuring daily accurate, timely and efficient delivery of payroll services; provide services broader than data transactions - be knowledgeable of internal process impact, recognition of risk/mitigation plans. He/she is also responsible for providing team leadership and coaching to ensure the team achieves high productivity and provides excellent service.

KEY RESPONSIBILITIES

- Lead, coach and develop junior staff in the delivery of effective and efficient services to clients in payroll, leave management and tax filling services;

- Ensure payroll process & services quality are delivered in high quality & timely manner;

- Advice clients on payroll related issues;

- Establish & implement internal control procedures;

- Enhance payroll systems and provide e-Solutions;

- Analyze customer specific demands and translate into solutions;

- Maintain relationship with clients- management team;

- Ensure client data is maintained in the highest level of integrity;

- Assist in business development and to identify opportunities for cross-selling of company services;

- Coordinate with other Payroll teams in APAC region, review local countries- deliverables and liaise with all stakeholders to resolve issues;

- Monitor and control the completion of timecards, billing, debt recovery and credit control actions in the department;

- Responsible for preparing/reviewing invoices and collections.

JOB SPECIFIC REQUIREMENTS

- Degree Holder in Human Resources Management or Accountancy or any related disciplines is preferred

- Minimum 8-9 years hands-on experience in payroll, retirement funds, salaries tax and well versed in related legislations; with people management and supervisory management;

- Adept in payroll software and other IT applications. Experience in payroll e-system enhancement is an advantage;

- Adept with TDS rules and regulations

- Knowledge of Labour Law, specifically in PF. Should be thorough with PF related forms and PF portal

- Excellent Managerial and Communication skills

- Experience in multiple payroll / Asia Pacific region payroll will be an advantage;

- Experience in professional services firm with strong client servicing skills is preferable.