TMF Group - Assistant Manager - Payroll

Job purpose :

Assists in managing all matters of the department, especially in daily deliverables to provide excellent service to clients. He/she is responsible for ensuring daily accurate, timely and efficient delivery of payroll services, provide services broader than data transactions be knowledgeable of internal process impact, recognition of risk/mitigation plans.

Key responsibilities :

- Lead, coach and develop junior staff in the delivery of effective and efficient services to clients in payroll, leave management and tax filling services

- Ensure payroll process & services quality are delivered in high quality & timely manner

- Advice clients on payroll related issues

- Establish & implement internal control procedures

- Enhance payroll systems and provide e-Solutions

- Analyze customer specific demands and translate into solutions

- Maintain relationship with clients management team

- Ensure client data is maintained in the highest level of integrity

- Assist in business development and to identify opportunities for cross-selling of company services

- Coordinate with other Payroll teams in APAC region, review local countries deliverables and liaise with all stakeholders to resolve issues

- Monitor and control the completion of time-cards, billing, debt recovery and credit control actions in the department

- Responsible for preparing/reviewing invoices and collections.