TiVo - Metadata Operations Manager

Salary Offered: 25 - 30 LPA

Hi. We're TiVo. At our core, we're innovators who continuously seek to fuel the ultimate entertainment experience. We touch the lives of binge-watching, music-loving, entertainment fanatics every day by inventing and delivering beautiful user experiences, and enable the world's leading media and entertainment providers to nurture more meaningful relationships with their audiences.

- We work hard, celebrate success and challenge everyone in our organization to make an impact. If you are as passionate as we are about the intersection of technology and entertainment, join us today.

Position overview:

- The Metadata Operations Manager is responsible for managing a diverse team which supports TiVO's International bound and unbound video data products

Responsibilities include -

- Managing large and complex programs including work assignment, capacity planning, reporting progress, calling out risks and proposing different approaches to run operations more effectively

- Working closely with the counterparts and customers in the North America, LTAM, and APAC teams to improve TiVO products

- Managing the performance and development of the supervisors and other team members, including writing and delivering appraisals, setting objectives using balanced score card, providing feedback to employees on progress and development coaching.

- Manage hiring and onboarding as required

- Regular analysis and reporting of operations performance

- Drive quality and performance metrics and report to the Senior leadership team on the teams progress

- Assist in creating cost estimates, budgets and forecasts

Skills and experience required -

People management experience - Should have led a team of 80+ people and proven experience of managing teams of cultural diversity. Should have been a manager of managers for atleast 5 years.

Communication Skills - Superlative communication skills should have experience of presenting and reporting to senior level management. Ability to creating steering committee decks for projects

- Strong customer orientation

- Attention to detail

- Strong analytical, problem solving and troubleshooting skills

- Strong process orientiation and operations skills

Managing Change - demonstrate experience of managing through changing business circumstances and engaging and encouraging your team to be flexible and receptive to change.

Project Management Skills - experience of planning and managing complex projects, manage risks, costs, time and project teams

Collaborative management style that partners cross functionally across the business including global content and operation team

Self-development - Take responsibility for managing own performance and strive to improve personal performance.

Self management - Lead by example and have an awareness of your own values, motivations and emotions