Scope of the role :
Responsible for :
KEC of Logistics processes to ensure zero error operations and meet changing needs of business
Job Profile The job involves :
- Periodic review of all logistics processes in conjunction with feedback from stakeholders, identify gaps and implement corrective actions.
- Support revised processes with necessary infrastructure, technology and personnel
- Interact with stake holders (stores, franchisees, distributors, vendors, compliance team, auditors etc) and proactively prepare for any changes that may be required for future (eg. Omni channel transactions, Home delivery, reverse logistics from end customers)
- Identify new opportunities for improvement in service levels, costs, productivity, reduction in pilferage, etc w.r.t processes, concepts, technology - evaluate and implement. (eg - order tracking at store level/customer level, Visibility of last mile delivery through GPS/Mobile, )
Key Deliverables :
- Achieving and sustaining zero error logistics operations across the country including omni channel, and reverse logistics
- Improvement in on-time delivery, transit time, order tracking, costs, pilferages, damages, and statutory compliance
The right person :
- 4 to 6 years experience in new age logistics management in FMCG / e-commerce environment.
- Good business acumen
- Excellent knowledge of ERP environment and technology related to logistics and order tracking.
- Ability to manage external agencies such as service providers, consultants, etc.
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