TingTongg is a laundry and dry cleaning company which was founded by enthusiastic professionals who quit their jobs and wanted to work on a startup that they could call their own. Our goal is to be a one stop reliable solution for wash & fold, wash & iron, and dry cleaning and special care services. Job Description: We are looking for City Operations Manager (COM) in Mumbai. Requiring proven leadership skills and guts - you will be responsible for end-to-end processes for vendor & customer on-boarding and relationship management, customer request handling, sales force hiring, etc. Join TingTongg (www.tingtongg.com) to help it grow further to dominate the laundry sector. Job Responsibilities: The COM will primarily be responsible for developing and growing the business. Apart from this, you will also: - Be a highly motivated individual who has the knack of handling a growing team and business. - Work closely with the Founders to ensure the business grows - Understand how the industry works and how customers order services - Manage quality of service provided i.e. quality and customer service - Manage customer complaints and resolve them quickly - New hire on-boarding, training and quality control - Manage relationships with service providers and customers - Represent TingTongg at local events and with local PR - Manage local regulatory concerns - Create local marketing strategies and user growth campaigns - Assist in implementing industry best practices - Continue to grow revenues and onboard customers!!! Requirements: - 2+ years of consulting, marketing or operations management experience - Strong analytical skills and a data driven decision making mentality - Demonstrated leadership of teams and projects - Ability to influence and lead both internal teams and our service professionals - Hustle and get things done attitude - Super organized and a logical thinker - Entrepreneurial DNA - Bachelors degree, Masters in Business Administration is a definitive plus - Experience of working in a service related startup (ideally Laundry sector), or operations in FMCG is a plus Compensation and perks: - Market competitive salary + equity, based on fit and profile - Opportunity to shape the strategic direction of the company - Making a difference: Impact the lives of our customers and the opportunity to grow to other major cities in India - We have access to an amazing list of advisors and investors that we actively engage

Mumbai

TingTongg - City Operations Manager 

TingTongg - City Operations Manager  ,Job Description for TingTongg - City Operations Manager  in Eleventh Hour Ventures in  Mumbai for (2-10) years of experience. Apply Now!

Job Description for TingTongg - City Operations Manager  in Eleventh Hour Ventures in  Mumbai for (2-10) years of experience. Apply Now!