Thriwe - DVP - Account Management

Company Name : Thriwe Consulting Pvt. Ltd.

Position : DVP - Account Management

No. Of Opening : 1

Experience : 10+ years in Key Account Management, Client Relationship Management, or similar roles

Salary : Market standard

Working Location : Delhi (WFO)

Qualification : MBA (Full Time)

About Thriwe :

Thriwe is a technology driven, one-stop solution for Loyalty & Benefits, catering to both National and International Markets. Founded in the year 2011 with headquarters in India and offices across UAE, Singapore, and Saudi Arabia; Thriwe provides an ecosystem that delivers premium Customer Acquisition, Retention, & Allegiance services to the world's leading Financial Institutions & Card Networks. With over 1,00,000+ partner associations and service delivery presence in 130 countries worldwide, we empower clients to invigorate engagement with their most valuable customers.

Overview:

We are looking for a seasoned DVP - Key Account Management professional to take charge of our high-value client accounts, focusing on enhancing client relationships, rebuilding connections, and driving revenue growth. In this role, you will manage our Existing-to-Thriwe (ETT) client base, delivering on P&L responsibilities while supporting the success of your direct reports.

Key Responsibilities:

- Strategic Account Growth: Lead and oversee a portfolio of high-impact accounts, identifying opportunities to expand client engagement and generate additional revenue.

- Client Relationship Management: Build and maintain strong, strategic relationships with key clients, ensuring alignment with their goals and delivering long-term value.

- Revenue and P&L Focus: Develop and execute strategies to meet revenue targets for existing accounts, supporting the organization's overall P&L objectives.

- Team Leadership: Provide leadership and mentorship to a team of experienced account managers, fostering a high-performance culture and ensuring delivery excellence.

- Collaborative Solutions: Coordinate closely with internal teams to deliver client projects, resolve issues promptly, and exceed client expectations.

- Market and Industry Insight: Continuously monitor market trends, competitor activities, and industry best practices to proactively offer growth opportunities to clients.

Requirements:

- Experience: 10+ Years in Key Account Management, Client Relationship Management, or a comparable role, with a strong track record of managing high-value accounts and achieving revenue growth.

- Domain Knowledge: Familiarity with loyalty, benefits, or rewards programs within BFSI, insurance, hospitality, aviation, or telecommunications industries would be an added benefit.

- P&L Management: Demonstrated experience managing budgets and meeting or exceeding revenue targets.

- Team Leadership: Ability to lead, develop, and inspire a team of experienced professionals, including AVPs.

- Client-Centric: Strong interpersonal skills, with the ability to build deep client relationships and serve as a trusted advisor.

- Analytical Insight: Capability to analyze client needs, market trends, and competitor activities to proactively identify client growth opportunities.

- Communication: Exceptional written and verbal communication skills, with a collaborative mindset.

Preferred Industries:

- The candidate must have worked in a Loyalty and/or rewards company that caters to banks, hospitality, aviation, automobiles etc. as their B2B institutional clients

- Subject to meeting the requirements on skill sets, experience and track record mentioned above.

Thriwe is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics".