Thoucentric - SAP Project Manager

Job Summary:

We are seeking a results-driven SAP Project Manager to lead and manage our SAP projects. The ideal candidate will be responsible for overseeing the Change Control Board (CCB), release management, and support management processes. This role requires strong project management skills, extensive knowledge of SAP systems, and the ability to coordinate and communicate effectively with various stakeholders.

Key Responsibilities:

Change Control Board (CCB) Management:

- Lead and coordinate the activities of the Change Control Board.

- Review and prioritize change requests, ensuring alignment with project goals and business objectives.

- Facilitate impact assessments and decision-making processes for proposed changes.

- Ensure changes are documented, communicated, and implemented effectively.

Release Management:

- Plan, schedule, and oversee SAP system releases and updates.

- Coordinate with development, testing, and operations teams to ensure smooth release processes.

- Monitor and manage release-related risks and issues.

- Ensure that releases are delivered on time and meet quality standards.

Support Management:

- Oversee the support and maintenance of SAP systems.

- Ensure timely resolution of support tickets and issues.

- Develop and implement support processes and best practices.

- Coordinate with support teams to provide effective user support and training.

Project Management:

- Plan, execute, and close SAP projects, ensuring they are completed on time and within budget.

- Manage project teams, resources, and stakeholders.

- Develop and maintain project plans, schedules, and budgets.

- Monitor project progress and performance, and report on project status.

Requirements

Designation: Manager.

Expected Functional Expertise:

- Overall Supply Chain Management (SCM), Planning, and Logistics

- Supply Chain Finance, SD, and a fair understanding of integration with Production

Roles and Responsibilities for Process Excellence:

ERP Implementation Oversight:

- Coordinate with various teams (e.g., Sourcing, Quality, SCM, Operations and IT) to obtain sign-offs on To be processes

- Ensure timely project completion by adhering to defined sign-off matrices and timelines.

- Collaborate with business leads to design and standardize enterprise structures.

- Process Design and Standardization:

- Define design principles for process design, prioritizing scalability.

- Establish process design standards and ensure compliance with the design framework.

- Lead and coordinate the design of global processes at the L4 level.

- Prepare and finalize success criteria, key performance indicators (KPIs), and objectives tailored for Phases 2 and 3.

- Ensure adherence to design principles and quality standards.

- Define integration methodologies of various IT tools with SAP (like Ariba, PLM, MES, etc ).

Stakeholder Communication & Governance:

- Establish a structured communication cadence with steering committees, sponsors, and key stakeholders to maintain alignment, facilitate timely decision-making, and effectively track progress.

- Prepare pre-reads and presentation decks for sponsor updates and steering committee reviews, raise timely alerts.

- Develop and execute a comprehensive change management plan and rollout plan.

- Drive change management initiatives with business leads and process design partners.

Training and Capability Building:

- Draft communication and training strategies for end-user adoption.

- Organize in-person and virtual training sessions.

- Manage change communications across business functions.

Risk Management and Issue Resolution:

- Identifying and mitigating risks to safeguard timelines and quality.

- Proposing strategies to mitigate risks during extensive data migration or cross-functional process alterations.

- Establishing a suitable cadence for UAT, including defect tracking and resolution through daily stand-up meetings.

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