Thoucentric - Assistant Manager - Analytics

Assistant Manager - Analytics

Description:

- Thoucentric is a niche management consulting Firm focused on helping organizations overcome business challenges, maximize growth & overall performance through effective problem solving, efficient people, process, and technology solutioning, end to end execution and management.

- We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution.

- We are a group of seasoned professionals having diverse industry, solution and product experience thereby making us effective business liaisons. We are 300+ consultants strong coming with strong diverse background fuelling our growth story in India and across four other global locations viz. US, UK, Singapore, and Australia.

- Thoucentric is an 'Ethos' that epitomizes the essence of being a good human. living a life of purpose. being life itself! We are an extension of ourselves together! We breed the basic human values of trust, freedom, nimbleness, compassion, integrity, passion, persistence & conviction.

Requirements:

Key Qualifications:

- Develop and maintain clear, concise reporting on KPIs measuring online support performance by analyzing web metrics.

- Mine and analyse data to identify patterns and correlations among the various data points

- Design, create and deliver data reports & insights in the form of presentations and share with business teams

- Experience working in the field of analytics, reporting out metrics and deep dive analytics

- Good Analytical problem solving skills and an aptitude for quick learning

- Strong proficiency with SQL for data analysis and building end to end data pipelines.

- Ability to write complex queries and understanding of database concepts.

- Strong analytical problem solving skills and an aptitude for learning quickly

- Expert in data analysis and presentation tools

- Exceptional communication and collaboration skills

- Experience in web analytics and tools like (Adobe Omniture, Google analytics etc)

- Experience with programming languages like Python & Unix Shell for data pipeline automation and analysis

- Knowledge of statistics concepts and Machine learning algorithms like regression, clustering etc

Responsibilities:

- Accountable for resource planning and delegation of work within team

- Develop functional knowledge of all processes.

- Create and maintain a schedule for all initiatives and drive completion of tasks by the agreed deadlines

- Plan ahead and communicate project/task status in a timely manner

- Work with the team to document all processes and tools as needed

- Conduct monthly reviews with stakeholders

- Ensure processes are effective and maximize shared and re-usable resources

- Accountable for performance management of individual team members

- Support and guide team members

- Actively build the team - hiring, retention, training, and developing team members.

Education:

- MBA in Business Analytics or M.Tech/M.S. in related field with 10+ years experience in the area of Data analytics & customer insights with at least 2 year's experience as a people manager managing teams.

Benefits:

- Be part of the exciting Growth Story of Thoucentric!

- Work on projects that help you stay ahead of the curve. Not just exciting projects, if you are a

self-starter, you will also get multiple opportunities to design, drive and contribute in the organizational and practice initiatives.

- Constant learning curve with very approachable and intellectual group of consultants.

- Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.

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