Thomas Cook - Senior Manager - Sales - MICE

Senior Manager - Sales ( MICE )

Desired Candidate Profile :

Role Overview :

- This role will span across line functions at SOTC. This role will be a key contributor to the P&L of MICE business unit by acquiring new accounts.

- The incumbent is expected to achieve set sales and revenue objectives and drive overall productivity and efficiencies.

- This role will play an integral part in generating new sales that will turn into long-lasting relationships

Purpose of Role :

1. Focus on innovation and new techniques to penetrate the market

2. Profit optimization to meet the budget

3. Retention of existing accounts

4. Maximize profitability through focus on Cash Flow Management and timely payment collections as per agreement

5. Ensure conversion of leads through various channels

6. Compliance and adherence to operating procedures defined in MICE operations

7. Adherence to operational procedures and compliance requirements as defined by company

Purpose of Role :

1. Achieve budgeted sales and revenue targets

2. Developing and sustaining solid relationships with key customers

3. Build pipeline of new customers and maintain Key account relationships to build repeat businesses

4. Deliver Thomas Cooks Best in class services to clients

5. Align customer requirements to our delivery systems and handover meetings with Operations

6. Build brand value by demonstrating professional practices

7. Ensure client collections are as per the agreed terms and conditions, cash flow management

8. Signing of MOUs / GFOs / SLA's for all projects

9. People Managers to periodically review the performance of the sales team

10. People Managers to establish and govern the sales organizations performance management system, which includes allocation of responsibilities, roles, setting right expectations of the team and drive complete accountability with results

11. People Manager to responsibly lead and handle change management

12. Understand the industry best practices and consider implementing them as per business requirement

13. Responsible to build strong relationships with key influencers and decision makers across all corporate clients

14. Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives

15. Acting as the main point of contact between key clients and internal teams

16. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions

17. Updating sales funnel and participates in regular sales reviews in conjunction with the senior key account management

18. Regular updating of the information / data on the business system for MIS and follow laid down processes under the sales function of MICE Business

19. Submission & collection of important documents (such as GST certificates) to clients / file closing team for better control