Third Party Risk Management Role - BFS

TPRM/Vendor Management (Rotational Shift)

Third Party Risk Management (Rotational Shift)

Functional Role:

- Serve as Primary Business Liaison/LOB Relationship Manager supporting specific CIB LOBs and/or specific service categories. This includes all inherent risk levels.

- Establish framework for line of business to follow when engaging any third party to support the execution of strategy

- Provide guidance and consultation on all third-party responsibilities to various business partners

- Reports findings and develops business cases to influence senior management on the need for controls to mitigate risk.

- Conduct regularly scheduled meetings with business partner to communicate Third Party Service Provider Program requirements and procedures, share best practices,

- Review Oversight & Monitoring and KRI reports and follow-up with stakeholders regarding open, past due or over threshold/trigger items.

- Escalate third party incidents or related loss events to senior risk leaders

- Document Risk Remediation/Acknowledgement and coordinate approval process

- Respond to audit, regulatory and IRM oversight reviews as appropriate

- Coordinate activities across lines of business to ensure TPRM program requirements are met, and best practices are followed. These activities include but are not limited to supplier reviews, regular performance reviews, setting performance metrics, coordinating risk acknowledgement and handling issue escalation, remediating corrective actions, monitoring supplier viability and ongoing program compliance, documenting business process risks.

- Oversees third party risk management life cycle activities and identifies new risks as business requirements evolve

Managerial Role:

- Supervise a team in transactional tasks and processes to ensure timely completion, quality, and compliance for the business

- Ensure successful planning, integration, impasse resolution, and measurement of operations that are routine and arise within the operations of the work group

- Identify Business Execution opportunities and provide guidance on strategies, operations, and financial management for the purpose of process improvement

- Mitigate risk development within the operations of work groups and functional areas

- Make day to day supervisory decisions and, under the direction of management, resolve issues for procedure administration and adherence, systems or change initiatives, business continuity planning, reporting and research, project funding, quality management, communications, financial control, and internal processing of colleagues

- Leverage interpretation of policies, procedures, or compliance requirements for the business group

- Collaborate and consult with immediate Business Execution colleagues and management while recommending strategies to implement changes and improvements

- Interact directly with external parties to influence, optimize, and negotiate on business operations related to Strategy and Execution

- Manage allocation of people and financial resources for smooth functioning of business operations

- Mentor and guide talent development of direct reports and assist in hiring talent

A successful candidate will possess the following:

- Strong organizational, multi-tasking, and prioritizing skills

- Ability to take initiative and work independently with minimal supervision in a structured environment

- Ability to influence change

- Proven experience working on cross-organizational initiatives

- Proven skills working within a dynamic, matrixed environment

- Ensure issues are resolved properly and in a timely manner.

- Experience in Business Operations, Implementation, Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

- Entry level leadership experience of 3 to 4 years leading a small team.

Required Qualifications, International:

- 10 to 12 years of experience in Risk and Compliance Management, Third Party Risk Management, financial services, Operational Risk & Controls, reporting and analysis

- Good knowledge on 3rd Party Risk Management and Vendor onboarding process.

Desired Qualifications:

- Operational Risk & Controls experience

- Leadership and stakeholder skills

- Excellent verbal, written and interpersonal communication skills

- Solid problem solving and decision-making skills

- Proficient in Microsoft Outlook and Excel

- Understand and ensure compliance and risk management policies

- Provide support for compliance and risk management requirements

- Work with the Onshore quality assurance team to ensure closure of month-end all the open/assigned volumes are reviewed and corrected

- Monitor and evaluate larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance

- Document quality issues and performance measures for management review

- Work closely with both internal stakeholders and users to meet their service needs

- Ability to meet deadlines

- Demonstrates a high degree of reliability, integrity, and trustworthiness