The Sleep Company - eCommerce Head

- Lead & grow the ecommerce business with P&L responsibility. Also build a great team to deliver the business results

- You'll identify opportunities for growth within existing e-commerce accounts, and develop new Marketplace customers

- You'll define and implement e-commerce and marketing strategies

- You'll be responsible for managing product development in line within future listing opportunities

- Commercial and business savvy

- You'll be responsible for utilising raw data and managing channel campaigns in order to expand market share

- Work closely with all areas of the business to ensure in-depth product knowledge

- Responsible for international expansion across regions.

- Identify and communicate opportunities for improvements of our service, feedback mechanisms, resources, and documentation, making actionable, data-driven recommendations based on the findings.

- Develop qualitative and quantitative insights by liasoning with the partner and the product teams to define scalable solutions to ensure healthy growth of the marketplace.

- Partner across the organisation to drive efficient strategy, operations, and processes.

- Marketplace monitoring - reviewing operational data and the performance of each team (on a daily, weekly, and monthly basis) based on KPIs and OKRs, taking action once issues and growth opportunities are spotted.

- Experience in building and scaling business operations, marketplace relations.

- Strong written and verbal communication skills, as well as stakeholder management and data analysis experience.

- Ability to think strategically with a willingness to roll up your sleeves and execute/operationalize the plan in collaboration with other teams.

- Degree (or equivalent) required; MBA is a plus.