The Minimalist - Manager - Client Servicing

Manager - Account

Requirements:

- Education: Graduation in any stream (a must); Preferably MBA from reputed institute.

- Job Related Experience: 4 to 6 years of relevant work experience in Client Servicing/Account Management for Digital team in new media advertising.

- Business Understanding: In depth exposure of client service, Ability to analyze & be result driven, Good at researching on clients business (as required)

- Others (e.g., language skills,technical skills): Strong presentation or public speaking skills, Outstanding written communication skills, Comfortable working in high pressure, start-up environments

Areas of Responsibilities:

Account Management:

- Be the agency's face & handle client interaction for projects related to Social Media, SEO, ORM, Performance Marketing etc.

- Understand client's requirements & suggest solutions.

- Thorough study of market & competitors & devise strategies for the brand.

- Scope, estimate & develop plans using digital media platforms to deliver demonstrable results & ROI.

- Ensure effective delivery of client programs, to target, time & budget.

- Devise content strategies that can create virality.

- Contribute to the analytical and creative thought process in new business development pitches and ongoing projects

Team Management:

- Oversee a team of Account Management staff, across multiple projects

- Mentoring junior staff and evaluating candidates for promotions, added responsibilities and increments

- Assigning KRAs & making sure team member understand the job description well.

- Identifying training & development needs of the team & ensuring same is met in co-ordination with HR

- Providing orientation to new joinees & on the job training

Co-ordination:

- Lead the projects & provide all the creative & technical support required.

- Closely work with Design & Copy team to deliver the project as per clients requirement.

Project Management:

- Keeping a track of ongoing projects.

- Maintaining a draft of project requirements and share the same with content & design team for their understanding.

Learning & development:

- Understanding of brand (for allocated clients)

- Ownership of Self Development

- Knowledge Sharing among team members

- Attending Training & Development programs