Test/Delivery Manager - Digital Banking - BFSI

Job Description

Key Competencies - Digital Banking (Omni Channels, Payments, Digital Wallets, Digital Banking AI)

- In-depth functional knowledge on Omni Channels (IB, MB, etc.)

- Expertise/Experience in Digital Transformation programso Knowledge in Digital Banking AI (Digital Sensing, Business Intelligence, Chatbots, etc.)

- Skills around digital banking ecosystem around mobile apps, wallets, payment gateways etc. is preferredo Experience in CRM, BPM & LOS will be a value add

- Multi System Knowledge and its peripherals is hugely preferred-

 Experience implementing platform installations, migrations, upgrades and application management is must

- Excellent communication & documentation skills

R&R :

- Coordinate with test team and administer all processes and procedures and ensure compliance to all quality goals and manage all projects

- Prepare reports for all project statistics on a monthly basis and analyse all project metric data and provide training to all project members

- Defining the SLAs and evaluate all customer complaints for quality and escalate issues if required and provide training to all project teams and perform required audits and perform root cause analysis and recommend preventive and corrective actions

- Maintain knowledge of all Industry Standard Quality systems and process standards and evaluate all procedures to ensure adherence to all guidelines

- Prepare reports for all resource utilization and develop all project estimates and schedules and coordinate with all stakeholders and participate in various meetings

- Design all test methodologies and perform regular regression tests on all processes and design all project deliverables and manage all test environments

- Manage all communication with business partners and senior management to achieve all project objectives and perform tests on same and manage multiple functional areas

- Perform end to end tests on all processes and design all program documents and as per resource requirements and administer all test activities for all phases

- Develop all test plans and perform troubleshoot on systems and analyse all test resources to resolve issues and manage all communication with senior management to achieve all objectives

- Reporting project progress to clients and Steering Committee

- Build a testing team of professionals with appropriate skills, attitudes and motivation

- Develop the test plan, test Strategy for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan

- Manage test activities using industry standard ALM tools

- Assign task to all Testing Team members and ensure that all of them have sufficient work in the project

- Ensure content and structure of all Testing documents / artefacts is documented and maintained

- Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization

- Check / Review the Test Cases documents- Keep track of the new requirements/change in requirements of the Project

- Escalate the issues about project requirements (Software, Hardware, Resources) to Project / Account Manager

- Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client

- Attend the regular client call and discuss the weekly status with the client

- Act as the single point of contact between Development and Testers

- Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.

- Review various reports prepared by Test engineers

- Ensure the timely delivery of different testing milestones

- Prepares / updates the metrics dashboard at the end of a phase or at the completion of project

MUST HAVES:

Total 8 Plus Years in Testing.

Ideally 5 Plus years in Banking.

Experience in Finacle Internert Banking.

Experience in Corporate internet and Mobile Banking.

Business Transformation.

- Internet Banking (Corporate Banking)

- Cash Management

- Core Banking

- Digital Transformation projects

- Corporate Banking

- Finacle Internet & Mobile Banking prefered

STRICT NO NOS:

Notice Period should not be more than 30 days