Tesco.com is the UK's largest online grocery business and The Grocer's 2014 Online Supermarket of the year. Our continued, strong growth is testimony to our relentless focus on driving the future of retail through meaningful and valuable customer experiences.
We are looking for an Agile Web Analyst to join our HSC Analytics and Optimisation team.
The Role
Reporting to the HSC Web Analytics and Optimisation Manager, your work will be to use web analytics and multichannel sales data to increase our understanding of the customer, their value and their journeys to create growth and inform product innovation. We are looking for a data-driven individual with excellent analytical skills and web analytics experience who has a passion for making analytics have real world impacts.
Key responsibilities
Perform Agile analytics using tools such as Site Catalyst and Data Workbench to build customer-centric analysis that help understand customer behaviour and make product offering recommendations
Analyse the user journeys, website features and content and provide recommendations to the teams.
Report on current product performance and provide insight that can inform the proposition of new products or enhancements to existing products
Proactively report on key trends and variations in business metrics
Answer ad-hoc analytic questions, contribute to decision-making through opportunity sizing, and train colleagues to self-serve standard reports leveraging Excel and Tableau
Collaborate both internally and externally to ensure reporting solutions are scalable, repeatable, effective, and meet the expectations of our colleagues.
Candidate profile
Essential
Strong retail experience in online/multichannel environments
Excellent stakeholder management, presentation and communication skills
Ability to manage multiple projects simultaneously to meet objectives and key deadlines
Data-driven with strong analytical and problem solving skills; able to structure approaches, identify root causes and translate data into actionable insights
Deep knowledge of Adobe Site Catalyst, Data Workbench and Ad-hoc
Bangalore based candidates preferred:
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