Teleperformance - Vice President - Enterprise Networks

Key Responsibilities and Accountabilities

- Develop strategy, technical direction, and engineering solutions for enterprise-wide data networking and data security services supporting key business requirements.

- Lead the development and execution of Architecture, Engineering and Operational roadmaps for data networking and data security services globally and drive efforts to validate that strategic direction is aligned with business architecture.

- Provide technical leadership for the establishment, and implementation of end-to-end network data, and security infrastructure solutions utilizing new technologies, including AWS Cloud

- Provide technical solutions for the establishment and implementation of high availability network solutions, to support convergence of voice, data, and multimedia services, as well as cloud application security architectures.

- Provide clear and concise recommendations to remediate performance/scaling bottlenecks.

- Maintain expertise in data network security technologies to ensure that cost-effective solutions and processes are deployed and aligned with business direction.

- Maange Global Network teams to support the Global Operations in Network infrastructure portfolio

- Manage Network Services team on architectural and engineering best practices by reviewing engineering designs and providing guidance as required.

- Partner with business unit and development team SMEs to develop best -practices that can be proactively incorporated into architectural and engineering designs.

- Develop and maintain partnerships with key vendors and ensure that all technology and services roadmaps are understood and leveraged where applicable.

- Partner with Enterprise Architecture, Business IT, Infrastructure Leads, and third-party service providers in the conception, evaluation, piloting, engineering, and operational delivery of solutions for the organization

- Partner with peers to understand project portfolios and determine staffing needs for network architecture and design services and provide input to sourcing solutions for variable resource requirements.

- Define and implement methodology templates for total cost of ownership analysis, requirements gathering, infrastructure design, and peer reviews. Develop a culture and process for re-use of solutions templates across projects thereby simplifying the solutions engineering process and improving the productivity of the resources.

- Effectively communicate the feasibility of requested deliverables and timelines to internal business and project stakeholders

- Build relationships which foster collaboration and partnerships to drive better strategies, processes, and final product to the customer.

- Understand and comply with defined standards for FDA/regulated IT environments.

- Participate in IT Risk Management initiatives in line with industry and corporate Audit and Compliance strategies.

- Assist with development and management of the Network Services budgets.

Qualifications and Requirements

- Bachelor's degree in computer science or information Systems preferred.

- 18+ years of network/security implementation and/or management experience required.

- Experience with next generation firewall technology (Palo Alto, Check Point, Fortinet, etc.) desirable

- Experience with cloud (AWS, Azure, GC) network and/or security desirable

- Certificates within network/security domain (CCNA, CCNP, CCIE, PCNSE, etc.) desirable

- Strong time management skills and attention to detail

- Strong leadership and people management skills, with the ability to motivate and inspire a team. Proven experience in building and developing high-performing teams.

- Understanding of business processes and how network operations contribute to organizational success. Ability to align network strategies with broader business objective

- Experience in managing Enterprise customers, especially with ODC networks or customer networks, Global connecting customers

- Experience in Managing multiple technologies and OEMs in Network

- Experience in managing the transformations of Enteprise data networks