Teleperformance - Senior Instructional Designer

Senior Instructional Designer

- We are looking for a Senior Instructional Designer to join our COE- Content Lighthouse team, who'd be able to enhance the learner experience through meticulous and strategic writing and designing.

- The Senior Instructional Designer will be responsible for ideating, coordinating, and supporting Learning Design activities.

- Senior IDs will play a critical role in the end-to-end content creation process. The responsibilities would include working on how-to content for the customers inline with the guidelines specified by the client. We are looking for someone who not only has a flair for learning design and solution but also writing.

Responsibilities:

- Design, develop, and implement learning materials and experiences that align with the organization's learning objectives

- Collaborate with subject matter experts and stakeholders to identify learning needs and develop appropriate solutions

- Select and use appropriate instructional strategies and technologies to create engaging and effective learning experiences

- Evaluate the effectiveness of learning materials and experiences and make necessary revisions

- Stay up-to-date on the latest learning trends and technologies

- Develop and maintain relationships with external learning providers

- Provide guidance and support to other members of the Learning and Development team

- Manage multiple projects simultaneously and meet deadlines

- Work independently and as part of a team

- Sound knowledge of instructional design principles and adult learning principles

- Advanced knowledge of planning and execution, along with a solution-oriented mindset

- Strong written communication skills and working knowledge of editorial requirements, grammar, and instructional design of materials; attention to detail to ensure quality

- Sharp eye for detail

- A strong eye for visual composition

- Act as an SME.

Qualification:

- Graduate/PG in any discipline.

- 5+ years of experience in instructional design or a related field

- Preferred experience with developing learning solutions for a global audience and adjusting materials based on cultural needs, regional constraints, and localization or translation considerations.

- Strong understanding of learning theory, instructional design principles, and adult learning principles

- Excellent communication and collaboration skills

- Strong project management skills

- Proficiency in instructional design software and tools

- Experience with a variety of learning technologies, including e-learning, blended learning, and mobile learning

- Experience with needs assessments, learning evaluation, and continuous improvement processes

Screening Process:

- Competency mapping

- Competency assessment

- Final round

- HR round

Tools Expertise:

- Camtasia

- Captivate

- Canva

- Figma

- Vyond

- Articulate

- Adobe Suite

Complete On-site job with Rotational - Shifts