Technology Specialist - Active Directory

Designation: Technology Specialist (Messaging & Collaboration, Active Directory)

Overall IT Experience: 9-12 years

Relevant experience: 7+ years

Work hours: 12 -9 PM

In this position, you’ll be responsible and oversee the reliable operation and health of the company Exchange,
BES and Lync environment. This includes ensuring continuous operations support, involvement with
architects in the design and implementation of solutions, health assessment and capacity planning, operations improvement as well as taking initiatives and project responsibilities embracing these topics. You’ll perform accurate analysis and effective diagnosis of client/server issues and defining relevant KPI and CSF.

Job Roles and Responsibilities:

- Responsible for managing and supporting all of our complex messaging systems which would include Microsoft Active Directory, Exchange 2007, BES servers, Microsoft Lync 2010 with full voice and video integration, anti-spam solutions, and e-mail attachment anti-virus software.

- Strong support and troubleshooting skills coupled with in-depth experience in designing, building, deploying and supporting large world-class enterprise-level Microsoft solutions.

- This position will also involve taking part and contributing in the architecture of our next Exchange upgrade and environment setup where you will play an essential part in the documentation, migration, transition and on-going support processes for our Datacenter Operations team.

- This position reports to the Head of IT Operations, India and works closely with our Architecture team and offers excellent career growth and technical challenge.

Qualifications and Skillset:

Must Have Skills:

- College degree in industrial technology or engineering.

- 10+ years of overall IT experience, at-least 7 years of relevant technology experience and working as L3/L4.

- MS Exchange 2007 a must have, version 2010 a definite plus

- BlackBerry Exchange Server

- Solid understanding and working knowledge of Active Directory 2003, 2008 a must have, version 2010 knowledge is a definite plus

- Hands-on knowledge of Active Directory Replication, FSMO roles, Backup / Restore, Group Policies, and DNS

- MS Lync 2010 or Microsoft LCS 2005/OCS 2007 is an advantage

- Working knowledge of PowerShell scripting is required

- Capacity planning, demand management, service health monitoring & reporting etc.

Nice to have skills:

- Knowledge of Postfix and other mail solutions

- Experience in Cloud Operations, hybrid deployment and solution engineering

- Office 365 working knowledge is a plus

- Knowledge of monitoring tools is an advantage

- Good understanding of SharePoint 2010, and SQL 200*

- Exchange Clustering knowledge and competencies strongly recommended

Additional desirable competencies

- Must have excellent oral and written communication skills including interpersonal skills, presentation skills and an ability to use a variety of communication tools as well as a great sense of team member and partnering skills

- Available on 24 x 7 basis in the event of emergencies

- Good process design skills, strong business acumen.

- Ability to work independently in a fast paced, emerging company.

- Strong sense of quality and process improvements, using ITIL best practice principals.

Interested candidates can send thier profiles to michael@trioitservices.in