Techno Kart India - Regional Head - Franchisee Management

- The purpose of this role is to identify, evaluate and ope-rationalize the right franchisees and drive franchisee sales in the existing as well as new markets that TKIL wants to expand in .

The incumbent should be responsible for :

- Standardize the process of franchisee selection and grow revenues by maximizing the franchisee network and its operations in existing as well as new markets

- Create standardized guidelines for feasibility analysis for franchisee operations

- Establish the processes to evaluate applications and conduct profile mapping exercise before finalizing a franchisee for TKIL. Explore avenues on a regular basis to make the process more efficient

- Scout for opportunities to establish new franchisees in existing markets as per the defined norms

- Scout for opportunities to convert the existing distributors etc. to TKIL franchisees

- Train all the internal stakeholders who are involved in franchisee selection process on selection criteria

- Participate in negotiations with franchisee owners for maximizing the margins

- Coordinate with Zonal Operation and Business Operation teams for driving sales through franchisees

- Establish and monitor adherence to Service Level Agreements (SLAs) and SOPs with franchisee owners

- Achieve the assigned zone sales and profitability targets while adhering to credit agreement SLAs and maintaining focus on quality of customer service in franchisee stores

- Deliver Zonal sales and operating expenses targets on a monthly, quarterly and annual basis

- Ensure collections from franchisees as per the SLAs

- Ensure accounts reconciliation for franchisees in the zone on a monthly basis in coordination with Branch Commercial team & Business operation manager and zonal operation manager

- Ensure reflection of TKIL culture in franchisee operations

- Initiate, design and monitor the marketing activities in the zone in coordination with Head Marketing