Technical Service Manager - FMCG/Oil

Technical Service Manager

Looking for a "Technical Service Manager" for a leading FMCG MNC (Edible Oil manufacturer) based in Gurgaon.

JD

Responsibility/Duty

- To bridge the plant, SCM, Sales & Marketing department and institutional customers.

- Coordinate/organize and provide training to Sales & Marketing teams (non technical teams) and customers.

- Provide expertise and resolve issues in the product (oil).

- Prepare Customer data base on specifications, requirements etc.

- Review of customers' complaints, i.e. types & nos., internal rejections and Company's performance. Where appropriate, historical data, information from monthly reports shall be used as a guide

- Coordinate with the Product Development & applications team for providing solutions, new product offerings, alternatives & suggestions.

- Drive customer focus activities.

Education: -

- Graduate / PG in oil technology (preferred)

Experience: -

- 10-15 years of experience in technical support for oil & fats products.

- CTC can go upto INR 25lakhs.

Interested professionals can email their resume on bijit.sinha@achprofessionals.com

Bijit