Technical Project Manager - Scrum Master - IT Services

This opportunity is with an IT services company

Job Description :

Looking for a Technical PM who is a certified Scrum Master

- Technically hands on Project planning & estimation in line with customer expectations & end-to-end client engagement.

- Project issue and risk management.

- Manage each project in accordance with the plans and company's process framework.

- Report on project progress against plan, including effort, schedule, milestones, issues and risks.

- Efficient resource management and ensuring appropriate human capital utilization at all points of time.

- Project management and process training for the team members.

- Analyze project metrics to ensure compliance to quality.

- Drive the compliance of SLAs and make strategies to overcome non-compliance.

- Drive corrective measures proactively if non-compliance is observed in the project.

- Ensuring customer satisfaction & build ongoing relationships with them and manage their expectations.

- Closely work with internal stakeholders including sales, account management to maximize the further project opportunities for the existing customers.

- Follow change management process if changes are required to the project scope, timeline, resources, or budget.

- Knowledge sharing and promoting the implementation of best practices across projects.

- Initiate and follow a counter-measure process if the project becomes off-track.

- Manage the collaboration portal and performance metrics management dashboards.

- Provide strong leadership to the project team members.

- Technical & behavioral skill development of the team members.

- Plan team engagement activities & team building initiatives.

- Career guidance to the team members.

- Performance appraisals & regular feedback giving for overcome development areas.

- Clear communication and flow of information to the team members.

Desired profile of the candidate :

- B.Tech/B.E./MCA is preferable but not a restriction.

- 3+ yrs of experience in people management role.

- Working experience in a service Company setup and web based projects.

- Experience handling projects using Open source technology would be an added advantage

- Strong communication skills, both written and oral.

- Problem-solving skills, self-motivation and the capacity to work under tight work schedule.

- Ability to work with little supervision.

- Deep understanding of software development methodology.

- Familiarity with project management tools (e.g. JIRA, Timesheet Systems) and office tools (e.g. Word, Excel, and PowerPoint)

- Demonstrated experience of hands-on approach.

- The ability to excel in a fast-paced, dynamic environment.