Technical Project Manager - BFS

Principal Responsibilities

Manage the development and implementation of IT projects:

- Analyse user requirements and come up with a blue print of feasible systems solution. Lead the clear choice exercise wherever applicable.

- Manage the full systems development life cycle (or project life cycle) from approved Clear Choice to Implementation to ensure business requirements are met or exceeded, on time and within budget in line with business targets

- Define Critical Success Factors (CSFs), Key Performance Indicators (KPIs) and other objectives that must be met by the project

- Create project plans using group standard tools

- Produce effective progress reports for assigned projects to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements or misses

- Facilitate and chair regular project meetings and follow up with team members as required to focus on business and operational issues or technical issues, documenting, assigning and monitoring all project issues to ensure clearance with minimal impact to project progress

- Ensure that problems are managed and escalated efficiently with the minimum disruption to the business

Manage the collaboration with business, IT and external parties

- Identify and engage all key stakeholders, contributors and business and technical resources that must participate in the assigned projects and ensure contributors are committed to complete assigned tasks within parameters of the project plan

- Participate in the management of the relationship between the business and the IT Project team, managing business expectations and negotiating compromise

- Exhibit a team approach to project delivery with an inclusive approach to decision-making and planning

- Report progress and problems to management

- Use negotiation skills when problems arise to achieve consensus amongst all project participants

- Facilitate appropriate decision making to resolve issues and manage risk in order to keep the project on plan

- Ensure accurate effort and expenditure figures are provided to IT Finance and Relationship Management

- Ensure the Project Sponsor is informed of budget expenditure against expected expenditure

- Engage and manage relationships with third party suppliers

Contribute to the smooth running of IT systems

- Investigating and resolving problems arising in connection with IT services

- Manage the resolution of live issues with the minimum disruption to the business

- Maintain and ensure due observance of Internal Control Standards, including the timely implementation of recommendations made by internal / external auditors and external regulators. Ensure awareness of compliance requirements and implementation of Group Compliance Policy

- Maintain awareness of operational risk including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.

- Develop a good level of understanding of the appropriate business systems of the Group and their associated IT project management requirements.

- Leading by example and pro-actively seeking support from three lines of defence

Educational Qualifications / Certification and Requirements:

- University graduate in Computer Science, Information Technology or related disciplines.

- Certifications like PMP, CSM, PMI-ACP preferred.

- 12+ years of work experience related to the banking and financial services organization in the area of technology and architecture.

- Relevant experience in participating in or managing complex IT change initiatives / projects

- Min. 5 years of experience in architecture and technology.

- Experience as an infrastructure & cloud solutions architect will be an added advantage.

- Experience deploying on one or more major cloud platform (AWS, GCP, Azure) with good understanding of cloud-native concepts and trade-offs.

- Passionate to work on and promote usage of new technologies.

- Strong communication, negotiation / influencing and presentation skills

- Excellent people management and interpersonal skills.

- Ability to handle crisis situations and take appropriate / timely decisions

- Ability to work well under pressure with high degree of accuracy

- Project management experience and proven ability to coordinate initiatives a plus

- Contribute to people initiatives including recruiting, mentoring and training Technology professionals.

- Strong team working ethic- actively contributes to the team, leading by example. Helps to maintain a co-operative, conscientious and customer focused environment.

- Strong project management skills and management of development, maintenance and support teams.

- Development, Production Support experience on Wealth Platforms will be an added advantage.

- Good know how of internet / mobile security / PCI -DSS /PKI /SSL encryption.

- Should have implemented Internet facing application or Mobility application in BFSI .

- Understanding and hands on knowledge of designing performance/load/stress testing strategies and test cases.

- Familiarity/understanding of Network Security technologies like Firewall, DMZ, SSL

- Experience of having worked with Database technologies like Oracle DB, SQL Server