Technical Program Manager
Location : Pune (WFO)
- Project Manager work to ensure the team's success in delivery, primarily by helping to identify and especially remove impediments impacting the team's ability to deliver.
Key Responsibilities :
- Develop a detailed project plan to track progress.
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on-time, within scope and within budget.
- Ensure resource availability and allocation.
- Use appropriate verification techniques to manage changes in project scope, schedule and costs.
- Measure project performance using appropriate systems, tools and techniques.
- Report and escalate to management as needed.
- Manage the relationship with the client and all stakeholders.
- Perform risk management to minimize project risks.
- Establish and maintain relationships with third parties/vendors.
- Create and maintain comprehensive project documentation.
- Build positive and productive working relationships with customers for business growth.
- Manage a delivery team to ensure timely and accurate customer deliveries.
- Perform resource allocations and workload assignments according to delivery requirements.
- Ensure that team maintains high level of competence and operational excellence.
- Serve as primary contact for customer inquiries and concerns.
- Perform customer negotiations as needed.
- Develop process improvements to achieve cost effectiveness and time saving.
- Make critical business decisions to meet customer expectations in consultation with the Vertical head/Delivery head.
- Develop scope and budget for delivery projects.
- Report delivery status to customers as a part of bi-weekly review connects and develop required delivery documentations.
- Constantly looking to identify impediments early, actively working to resolve those impediments, and escalates when needed to the management.
- Encourages a culture of team-driven decision making and commitment. Encourages team trust and facilitates team building events.
Requirements and skills :
- Great educational background, preferably in the fields of computer science or engineering for technical project managers.
- Proven working experience as a project administrator in the information technology sector.
- Solid technical background, with understanding or hands-on experience in software development and web technologies.
- Excellent client-facing and internal communication skills.
- Excellent written and verbal communication skills.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Strong working knowledge of Microsoft Office.
- PMP / PRINCE II certification is a plus.
- 8 -12 years of total IT experience and 5+ years' experience Project/Program Management role, preferably technical.
- Need experience of handling the fixed bid projects.
- AWS/GCP knowledge would be added advantage.
- Good general understanding of how large-scale software systems are designed, built, tested, deployed.
- Good communication, presentation, and negotiation skills.
- Experience in managing change requests and prioritization and support to the pre-sale's teams for technical proposals.
- Extensive background of Payment, Finance domain would be an added advantage.
- Experience working as Scrum Master/Agile framework is required.
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