Technical Product Manager - Healthcare Finance

Technical Product Manager

COMPANY OVERVIEW :

Qube Health is changing the way Indians pay for their healthcare through Interest free Health Care Financing. Bridging the gap between their healthcare expenses and what their insurance pays.

With 2 out of 3 Indians NOT having insurance and the 1 that does, being under-insured, solving India's 'Out-of-Pocket Expenditure on Healthcare' problem, is an urgent need. This magnitude of this problem is to the tune of USD 70 Bn per annum. Qube Health aggregates Medical

Financing, Insurance, and Care Providers into one great Customer Experience for Employed Indians and their families.

Qube Health offers a healthcare specific BNPL product "Qube Credit". The Qube Credit payment instrument is a physical card backed by a credit line. The Qube Credit customer can use this card to avail a No Cost EMI for upto 24 months. We call this experience "Care Now Pay Later".

Qube Credit's mission is to become "The Only Way to Pay for Healthcare in India"

A Day in your Life :

- You will be a strategic leader for the org, defining and managing product roadmaps in areas of high complexity, for one or more engineering teams.

- The role is inherently cross-functional; you will work closely with engineering, UX design, development, sales, and marketing to deliver products that enhance the customer experience.

Key Responsibilities :

- Understand customers and their interactions with the various services offered by QubeHealth.

- Engage in Requirements Gathering discussions with the partners / business teams to determine business and operational objectives

- Work closely with development, design and engineering teams to define scope and delivery timelines; ensure adherence to delivery timelines

- Follow and learn from industry trends to implement best practices, particularly in technical areas, but not limited to those

- Construct mechanisms to ensure customer feedback is understood and acted on, making progress on key customer engagement KPIs and delivering results in a fast-paced and dynamic environment

- Ensure timely documentation (BRD / PRD / FSD) and version control

Requirements :

- Experience of 2-4 years as a product manager in a consumer-tech setup working with complex systems; prior exposure to healthcare or fintech would be a positive

- A proven track record of building new, innovative, and engaging customer experiences informed by customer data

- Experience using collaboration and project management tools

- We are not finicky about education; however, people with a technical background are typically more suited for this role - we're happy to be proven wrong!

- A strong thesis on where an industry - any industry; if that's healthcare, even better - is lacking and what can be done to improve it; we don't mind mavericks.

Benefits :

- A chance to have the pilot's seat in a rocket-ship in the hottest sector in the world right now - healthcare tech

- Amazing culture, with a team that lives and breathes the mission, is always willing to put its hands up, and never forgets to have fun

- Complete ownership and zero tolerance for politics - your work will speak for itself

- Massive wealth creation