Technical Manager
- Develop operational strategies for new enterprise applications of ISP and provide ongoing support for high value enterprise clients
- Provide centralized awareness and management of routine and emergency maintenance performed by ISP personnel and partner contractors
- Detect and triage emerging anomalies on satellites, ground stations, terrestrial networking hardware, and core router algorithms
- Measure, preserve, and improve the uptime and performance of the ISP network
- Closely collaborate across engineering disciplines to create highly operable and maintainable infrastructure
- Develop, follow and improve processes used for managing the ISP network
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