Technical Manager/IT Project Manager

Tech Manager

Location - Kolkata, Mumbai, New Delhi, Hyderabad, Pune, Chennai, Bangalore,

Exp - 3-5 yrs

Salary - As per standard

Job description :

- The role holder is responsible for planning, executing, controlling & closure of projects, majorly involving in technical requirements of the project. He/she will guide and review the in the technical work done by the team members.

- Drive execution of the projects roadmap and manage entire project lifecycle from strategy planning to tactical activities with more focus on technical requirements of the project.

- Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer.

- Ensure completion of Project satisfaction report and relevant survey and feedback mechanisms.

- Guide the launch of project from concept to delivery by project managing and governing the overall budget. Articulate and explain designs and constraints to stakeholders after understanding customer perspective.

- Ensure compliance to internal tools.

- Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.

- Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.

- Review project profitability and other agreed parameters and provide relevant status reports to the management and customer.

- Ensure steering committee meetings and other regular meetings with customer. Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable.

- Create and maintain project level dashboards to enable effective project management.

- Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviours to deliver results.

- Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely.

- Provide technical and other guidance as required to the team and assess the performance of the associates.