Technical Delivery Service Management Role - Bank

Technical Delivery Service Management Role

Job Description :

- Leader is responsible for prioritizing, coordinating and leading the execution of technical platform delivery and Service Management across Institutional Banking & Business Banking.

Your responsibilities :

- Work side by side with Product Owners

- Project delivery and Service Management team to ensure the delivery teams are effectively utilized

- Build and lead the team of Delivery scrum teams, Supplier Risk Management and Service Management capabilities.

- Design and implement a framework for continuous improvement, including performance and measurement

Must have :

- Should have worked in ITSM, technical Platform Delivery with an experience in Scrum, Risk Management.

- Business engagement capability across multiple stakeholders

- A deep industry and technical knowledge

- Experience of managing and building out a large teams to deliver high performance outcomes

- Experience in agile methods at scale, experiment driven innovation, and a measurement culture