Technical Account Manager - SaaS Renewable Energy Solutions

1) Pre-sales support :

- Leading demo sessions to prospective customers along with sales team and explain the features of the software

- Attending and satisfying technical queries coming from prospective customers

- Proactively acquiring and delivering technical customer details to the sales representative to support in the offer phase

2) Operations lead :

- Responsible to configure of the new plants (Pilot projects as well as regular contracts) into the digital platform

- Responsible to lead the Project management, proposition and follow-up of planning, quality control

- To lead the tasks for closure of tickets and resolve technical issues

- Will be expected to proactively work on process improvements

- Attending regular internal and external meetings

- Representing company at expos, seminars, and other public forums - a few times a year

- Knowledge of PVsyst and GIS software tools (QGIS, ArcGIS), SCADA systems, OPC connection, JSON API, SQL, XML, Regex