- Client relationship management and business development: client relationships, manage & build a current portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
- Build and maintain strong relationships with existing and potential clients through regular communication, meetings, and presentations.
- Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
- Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.
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