Team Rustic - Client Service Manager

Job Description :

- Handles all aspects of pre & post-sales administration of assigned clients.

- Manage the transition process of existing and new clients and further create business benefit solutions for TEAM RUSTIC.

- Produce communication pieces for clients and their clients.

- Conduct meetings at client sites.

- Work with clients for benefit interpretation.

- Assist Sales / Business Development personnel at presentations and meetings.

- Introduce new services and programs to clients

- Conduct quarterly client review meetings

- Client services managers share specific personality and work traits.

- They can juggle multiple client needs while maneuvering sudden changes of direction in the event market space.

- They're organized.

- People skills are also a must, because they interface with many personalities in many disciplines.

- Diplomacy is key as well - Client service personnel must work through differences of opinion and perspective between creative staff and clients.

- Also important are curiosity and an interest in keep up with new technologies and trends and how they affect the business.

- Finally, the ability to foster a healthy work-place culture is important, because agency employees work long hours and face tight deadlines.

- Self-motivated, Productive, Responsible and Positive