Team Pumpkin - Business Head - Digital Marketing

About the job:

Your Responsibilities:

- Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.

- Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.

- Participating in and Leading brainstorms for New business opportunities

- Total client satisfaction, and for ensuring that regular reviews are conducted with the client

- Maintaining high levels of engagement for all your clients through the team.

- Should be able to establish trust with both external and internal stakeholders and be the primary

point of contact for all the matters concerning the client.

- Support senior management on crisis management issues, if required

- Stay current on social media channels, trends and analytical tools

- Incorporate digital and social strategies into Integrated Communications programs to support client objectives and work with digital innovations group to develop and execute digital strategies

- Manage and train the rest of the team

- Measure ROI and KPIs

- Prepare and manage the digital marketing budget for clients

- Motivate digital marketing team to achieve goals

- Collaborate and coordinate with internal functional teams to create marketing/ campaign plans

- Monitor competition and provide suggestions for improvement

- Keep up-to-date with our audiences preferences and proactively suggest new campaigns

- Map out how digital assets will be optimized for business results

- Adhere to processes and systems

- Present to Senior Management

Skill Sets/Experience We Require:

- Minimum 5-8 years of experience in Digital Marketing

- Good knowledge of all different digital marketing channels

- A self-starting attitude and an open outlook

- Resilience under pressure and against deadlines

- Critical thinker and problem-solving skills

- Good time-management skills

- Well versed with MS Office

- Excellent written and verbal communication skills

- Strong presentation skills

- Strong analytical and project management skills

- Team player; Skills in managing people, projects and resources

- Agency experience is mandatory

- Pedigree

- Degree in Advertising, Marketing, Communication Science or equivalent

Skills : Account Management, Client Servicing and Social media management