CORE RESPONSIBILITIES AND DUTIES:
- Leads a group of Project Leaders, Associates and Analysts to execute multiple cases simultaneously
- Take responsibility for assigning work streams. Monitors and manages workload and resolves overloads.
- Is proficient at identifying and using the relevant analytical tools and ensure zero-defect in all work streams and ensures quality work delivery
- Understand client needs and situations and adapt to case expectations. Show ability to resolve complex issues across work streams.
- Communicate data, knowledge, and clearly explain insights and implications for the client to the entire team. Generate and screen realistic answers based on sound reality checks and recommend actionable solutions.
- Consistently provide responsible feedback in all interactions; recognizes team's development needs and provide feedback toward constant improvement.
QUALIFICATION
- Incumbent should be a B.E, B.Tech and/or MBA from top-tier institute/university with strong academic records and minimum 8 years of experience. Incumbent should possess excellent analytic, work planning, communication and team skills, and able to handle multiple tasks.
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