Team Manager - Process Excellence - Green Belt - BFS Domain - KPO

Designation : Team Manager - Process Excellence - BFS - Green Belt

Business Unit : BFS

Reports to : DGM Process Excellence

Job Description :

Drive continuous improvement culture through training, co-ordination and implementation of principles of Lean/Six Sigma in day-to-day operations in KPO/BPO

Identifying key opportunity areas and drive improvement initiatives to attain process excellence

Facilitate, Coach and Mentor team in Lean/ Six Sigma

Work as Lean Navigator and Lean Leader in deployment of Operation Clarity.

Should deliver client presentations, business development and presales support for continuous improvement and innovation.

Identify the gap between customer requirement and current processes and put appropriate control to bridge the gap

Pivotal role in developing and deploying governance model for Lean Six Sigma process improvements across multiple engagements

End to End support to various processes.

Profile of Desired Candidate :

Must be certified Green Belt from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology

Must have experience in BFS domain & reputed KPO is preferred.

Must have 6 years of work experience with minimum 2 years of relevant experience

Must have excellent analytical, presentation & communication skill

Green Belt (Mandatory)