An esteemed client of Innoquest Consulting, a captive shared services firm, is seeking a Team Manager in the Insurance Operations domain. Key Responsibilities: - Lead and manage the insurance operations team to ensure efficient and effective processing of insurance claims, policies, and related tasks. - Develop and implement operational strategies and procedures to improve team performance and productivity. - Monitor team performance, provide regular feedback, and conduct performance evaluations to foster professional growth and development. - Ensure compliance with industry regulations, company policies, and quality standards. - Collaborate with other departments to streamline operations and enhance customer service. - Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolutions. - Analyze operational data and metrics to identify areas for improvement and implement corrective actions. - Provide training and support to team members, promoting a culture of continuous learning and improvement. Qualifications: - Degree in business administration, Insurance, or a related field. - Minimum of 5 years of experience in insurance operations, with at least 1 years in a supervisory or management role. - In-depth knowledge of insurance processes, regulations, and best practices. - Strong leadership, communication, and interpersonal skills. - Ability to analyze data, identify trends, and make data-driven decisions. - Proficiency in insurance management software and tools. - Excellent problem-solving and decision-making abilities. - Ability to work effectively in a fast-paced and dynamic environment.

Mumbai

Team Manager - Insurance Operations - Shared Services Firm 

Job Description for Team Manager - Insurance Operations - Shared Services Firm  in InnoQuest Consulting in  Mumbai for (5-8) years of experience. Apply Now!