Team Leader/Manager - Sales - EdTech

Leadership and Team Management:

- Lead, mentor, and manage a team of sales and customer service representatives.

- Set performance goals, provide regular feedback, and conduct performance reviews.

- Foster a positive and motivating work environment to maintain high team morale and productivity.

Sales and Marketing:

- Develop and implement effective sales strategies to achieve enrollment targets.

- Monitor and analyze sales performance metrics to identify areas for improvement.

- Conduct market research to stay informed about industry trends and competitor activities.

- Collaborate with the marketing team to create and execute promotional campaigns.

Customer Relationship Management:

- Ensure a high level of customer satisfaction by addressing student inquiries and concerns promptly.

- Oversee the student enrollment process, providing guidance and support throughout.

- Develop and maintain strong relationships with students to encourage referrals and repeat business.

Operational Management:

- Oversee the daily operations of the learning center, ensuring a smooth and efficient workflow.

- Manage center resources, including staffing, budgets, and supplies.

- Ensure compliance with company policies and procedures.

Training and Development:

- Conduct regular training sessions for the team to enhance product knowledge and sales skills.

- Stay updated with the latest developments in stock market trading to provide accurate information to the team and students.

Qualifications:

- Bachelor/masters degree in Business, Marketing, Finance, or a related field.

- Proven experience in a leadership role, preferably in sales or education.

- Strong knowledge of the stock market and trading principles.

- Excellent communication, interpersonal, and leadership skills.

- Demonstrated ability to achieve sales targets and drive business growth.

- Proficiency in using CRM software and Microsoft Office Suite.

- Ability to work in a fast-paced, dynamic environment.

- Passion for education and a commitment to student success