Collections Strategy: - Develop and execute a comprehensive strategy aligned with the company's business goals and regulatory requirements. - Continuously assess and refine approaches including field collections and outbound collections calling to optimize results. Team Leadership: - Lead and monitor Area Collection Managers including collection coordinators & feet on street (FOS) collection teams. - Provide guidance, training, and performance feedback to enhance collection skills and knowledge. Performance Monitoring: - Set and manage collection targets for the team, ensuring that targets are met or exceeded. - Implement performance measurement and incentive programs to drive results. Quality Assurance: - Implement quality control measures to maintain accurate and ethical collection practices. - Conduct regular audits of collection activities, documentation, & customer interaction Collaboration with Field Collection: - Collaborate with Field collection team to ensure seamless coordination between field and non-field collection teams. - Provide support and resources to optimize field collection activities. Compliance and Regulations: - Ensure that the collection teams adhere to all relevant laws, regulations, and internal policies. - Stay updated on changes in collection laws and industry best practices. - Ensuring that code of conduct & RBI guidelines on collections to be practised

Pune

Team Leader - Collection 

Job Description for Team Leader - Collection  in Indbank Global Support Services Limited in  Pune for (3-8) years of experience. Apply Now!