Team Lead - Transaction Monitoring - Credit Cards

Pls note we need candidates having experience in Credit Cards Transaction Monitoring only

- Managing a team of Transaction Monitoring Analysts and day to day functioning

- Active monitoring of team activity by timely review of case management alert investigation, completion and alert disposition.

- Quality of alert closures to be examined through sampling

- Critically assess the rules to monitor alerts within the automated monitoring platforms to ensure their ability to capture the risks modelled.

- Rule analysis to detect fraudulent transactions through various FRM systems to establish/maintain proactive fraud prevention mechanisms and fraud detection/investigation process in the business.

- Undertake analysis on monitoring data to establish or recommend changes or alteration in defined rules.

- To closely work with the Management, compliance and field team to strengthen the processes.

- Conduct process and product reviews take active role in fraud assessments of new products, significant changes on the existing processes where fraud risk exposure might be concerned.

- Creating and presenting the case reports to identify challenges and constrains in the system with the remedies to overcome the same.

- Coordinate internal processes for the revision, review of policies to the business unit as well as internal departmental procedures to support function.

- To assess, support and recommend solutions in modified or new Fraud Risk technology/tools available on the market.

- Ensure fraud performance is within established benchmarks and industry level/regional level losses.

- Lead in-house development of external and internal fraud detection and mitigation solutions, alert and case management work flow.

- Preparing RCSA and Participating in internal and external audit preparation and remediation.

Skills Requirement:

- Graduate degree in related field, or minimum 5 years of progressive experience in fraud prevention

- Strong interpersonal and communication skills, oral and written , as well as ability to successfully interact and influence all levels of management and staff

- Creative, flexible, decisive, and adaptable to a dynamically changing business/production environment

- Ability to support daily activities for several large, multi-function operations or high-risk areas in operations in a 24x7 environment

- Demonstrate effective strategic planning and process thorough analytical, planning, and problem solving skills

- Deep advanced knowledge and experience of card & Digital processing and fraud monitoring with successful results while balancing optimized mitigation of card fraud, revenue enhancement and client experience

- Thorough analytical, planning and problem solving skills

- Knowledge of MS-Office, preference for excel

Job Description:

- Managing transaction monitoring Team.

- Rule analysis to detect fraudulent transactions through FRM system FRM.

- To assist and establish/maintain proactive fraud prevention mechanisms and fraud detection/investigation process in the business

- To assist and establish Fraud Plan along with Fraud team

- To closely work with the Management, compliance and field team to strengthen the front-end verification and other processes.