Team Lead - SAP SD Consultant - IT

Job description:

- To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts.

- Lead project development, production support and maintenance activities.

- Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.

- Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.

- Create functional and technical specification documents.

- Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines.

- Ensure analysts adhere to SLA s/KPI s/OLA s.

- Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.

- Lead and ensure project is in compliance with Software Quality Processes and within timelines.

- Review functional and technical specification documents.

- Serve as the single point of contact for the team to the project stakeholders.

- Promote team work, motivate, mentor and develop subordinates.

- Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

Qualifications :

- Technical Degree with relevant field experience.

- Strong leadership skills, technical knowledge, and the ability to write quality level in order to communicate findings and recommendations to the clients senior management team.

- Able to meet deadlines.

- Strong communications skills.

- Must have worked on GST.